Research & Design

OkCupid

We were tasked with creating and implementing a testing strategy centered around increasing the visibility of all the visual elements.
The Outcome

Through a three month testing period we were able to increase conversion on the Google Play Store by about 6%.

About the Client

OkCupid is a Dating App that prides itself on being open to everyone. They’re the first app to introduce multiple genders. They offer users various ways to show who they are and what they like and dislike to other users. “Connect on what matters” is their slogan

Date

May – September 2019

The Problem

Context

After completing our first successful optimization with OkCupid it was time to begin thinking about our next steps and how we could iteratively improve on the work we made leveraging Google's A/B testing platform to make data driven changes that would lead to higher conversion.

This was the starting point for the screenshots.
Strategy

Creative Analysis

A comprehensive iterative testing strategy was created after we did a market research analysis of other top dating apps in the App Stores. Using the market research analysis we were able to create 5 solid areas of testing we felt could positively impact conversion on the App Store.

Bumble logo
Bumble

A dating app that's centered around the Female making the first move. Besides dating they offer various services to their users.

Takeaways
  • Uses one word screenshot copy to quickly introduce features to potential users
  • UI elements are emphasized to guide viewers eye to what's important in the screenshot
  • Screenshots highlight features besides main core app value proposition
match.com logo
match.com

match.com is one of the longest running dating platforms. They've successfully transitioned their business into the app store.

Takeaways
  • Easily guides users across its screenshots with their numbered elements
  • Uses one word screenshot copy to quickly introduce features to potential users
  • Headshots used in their product screens give off the "Girl next door" vibe
Hinge

The app that's "Designed to be delated." This identified app shares a lot of similarities to OkCupid in terms of ideals.

Takeaways
  • Feature large images of the potential people user may come in contact with
  • Screenshot copy is cohoesive
  • Overall design composition is simple and easy to digest
design

Simplfying

Before each round we had to propose a design to OkCupid. From there we waited for approval from their creative team. Once we got approval we put up the creatives for A/B testing in the Google Play Console. Each round of testing lasted around a week because OkCupid gets a substantial amount of traffic. With each successful round of testing, we were tasked with implementing the design to the iOS App Store Screenshots as well.

After 5 rounds of iterative testing we created the final screenshots that positively impacted conversion while also creating screenshots that are more in-line with the OkCupid brand.
A close up view of the final screenshots.
Final

What We Accomplished

Although every test did not yield positive results. We were able to get some wins, and with the negative test results we were able to learn about what potential users respond well to. Which will ultimately help us later when we optimize the app again. A quick note about round 3, the client chose to go live with without testing because they felt it was a step in the right direction regardless of the data.